Privacy Policy

Sokol doo is committed to protecting the personal data of its clients. We collect only basic client/user data that is necessary to fulfill our obligations. We inform clients about the way we use their data and they decide whether their name will be on the lists used for marketing campaigns. All personal data of users is strictly protected and is only accessible to employees who need this data to perform their job. All employees of Sokol doo and business partners are responsible for respecting the principles of privacy protection.

Collection and use of information

Sokol values and protects your privacy. In the process of realizing the requested service and for providing notifications and information related to our services, we will only use the information that you agree to provide. We undertake not to sell, disclose or give your personal information to a third party in a way that is not specified in this program.

Registration

In order to make a reservation or send an inquiry on our website, the user must first fill out a contact form. When filling out the form, the user is asked for contact information (such as name and email address). This information is used to contact the user when answering questions asked on our website. Also, the data ensures the user's privacy when checking the status of the reservation and entering or changing data.

Reservation

When reserving the goods or services we offer, we will ask for the personal data of the holder of the reservation (name, address, contact phone, etc.). This data will be used exclusively for the realization of the service. Payment information (such as the card number) is specially protected and will only be available to banks and card companies for payment authorization.

Log files

We use IP addresses to analyze trends, track user movements, maintain websites, and gather broader demographic information. IP addresses are not linked to personal data that can be used to identify an individual.

Information availability

The demographic information collected will be made available to our media partners, professionals and advertisers. Demographic information is not linked to personal information that can be used to identify an individual. We partner with a third party to provide certain services. The third party will only be provided with your name or other contact information if you request these services. The third party is not permitted to use your personal information except for the purpose of providing the services listed.

Links

Our website may contain links to other websites. Sokol doo cannot be responsible for the privacy practices of other websites. We encourage users to read the privacy statements of each website that collects and uses their personal information. This privacy statement applies solely to information collected on this website.

Newsletter

If the user signs up to receive the newsletter, his contact information will be requested.

Questionnaires

Our website occasionally requests information from users when completing surveys. Participation in surveys and prize draws is entirely voluntary and it is up to the user whether to provide the requested information. The requested information may include contact information such as name or home address, and demographic information such as zip code or age. The contact information will be used to notify winners and prize recipients. The survey results will be used to monitor and improve our website and/or our services.

Security

We take all necessary measures to ensure that user data is protected on our pages. Confidential data is protected both online and offline. If our forms require confidential information, this information is encrypted and protected by a secure protocol (SSL). Internet browsers such as Internet Explorer, Google Chrome or Firefox indicate the protection of pages with a padlock icon. If the padlock on the icon is closed, you are on a protected page. We use SSL encryption to protect user data online and do everything we can to protect data offline. Access to all data about our users is limited. Only employees who need this information to perform certain services have access to confidential data. For all additional questions about security on our website, you can send an e-mail to: sokol@sokol-vinkovci.hr

Special offer

From time to time you may receive information about products, services and special offers as well as newsletters. We respect user privacy and offer the option of refusing to provide information for the stated purposes.

Correction/Update of personal data

The respondent has the following rights:

  • right to correction
  • right to erasure/forgetfulness
  • right to restriction of processing
  • right to data portability
  • right of access
  • right to object.

For all requests, please contact the Personal Data Protection Officer of Sokol doo, whose details and contact information are below.
V. Hrvatinića 11, 32100 Vinkovci
email: sokol@sokol-vinkovci.hr

Notifications about changes

If we decide to change our privacy policy, we will post a notice on the home page of our website. Users will always be aware of the information we collect, how we use the information we collect, and under what circumstances we may disclose personal information. If at any time we decide to use a user's personal information in a way that is different from the way we used it at the time it was collected, we will send an email to users. Users will be given the opportunity to approve or decline the new use of their information. We will use the information in accordance with the privacy policy in effect at the time the user's information was collected.

Cookie Policy

A cookie is data that a website stores on a visitor's computer or mobile device. A cookie allows a website to remember the actions of visitors during their visits. Most browsers allow the use of cookies, but the user can delete cookies at any time or set the browser to prohibit the use of cookies. The most common reasons for using cookies are to identify users, remember user preferences, help with entering or viewing content that has already been entered in previous visits, and collect data for analysis and promotional campaigns. When using cookies, certain data is automatically collected from your computer when you visit our site. This data may include the IP address, date and time of access, information about the type of computer, operating system, browser you are using, program versions, and the language settings of your computer. By accessing the site itself, you will see a notification about the use of cookies that collect this data, and by clicking the "I agree" button, you give us your consent to collect this data. If you do not give your consent on the site, this data will not be collected, stored, or processed. Cookies are stored on your computer and are deleted immediately after you close your browser and allow the site to collect temporary data such as your shopping cart. You can determine in your browser settings whether you want to accept or reject cookies. The location of the settings depends on the type of browser, and can be found by searching for help or the help file. If you decide not to accept cookies from the sokol-vinkovci.hr website, there is a possibility that you will not be able to use certain functions on the website.